i'm sure that several customers are sueing publix for millions in mental and physical damage,publix is not responsible for, so they are sueing the INSURANCE COMPANIES, not the persons. think about it. your in publix,a plane crashes through the roof,you are traumatized or hurt,you sue publix,where's the fault in publix ? not having a plane crashing net over the roof? seriously,think about it,every one in the store at the time is looking for a payday.